Returns
Returns Policy
We hope you will be delighted with your purchase. If for any reason you need to return any item please do so within 28 days, ensuring that the item returned is in perfect condition, in its original packaging and unused, for a refund or exchange. Sadly we cannot accept Sale items for a refund.
When returning goods, please obtain a proof of posting from the Post Office (there is no charge for this). We cannot be held responsible for goods lost in postage and for peace of mind you may like to send the goods via a recorded delivery service. We regret that we cannot refund this charge should you choose to use a recorded delivery service. No refund will be offered on any return postage charges incurred if you have changed your mind about your purchases.
Please follow the care instructions carefully to keep your item looking its best. We cannot accept responsibility for any problems caused by washing, handling or general use, such as shrinking, shedding or pilling.
Items purchased as a gift can only be refunded to the card of the person who placed and paid for the order.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Terms and Conditions
Although descriptions and images of products are correct to our knowledge at the time of publication, the products may in some cases vary slightly from those shown on the site. Herringbone & Plaid cannot accept any responsibility for variations in shade or colour or other aspects of any images or photograph on the website that you may see on your screen, which may or may not be caused by differences in screen resolutions or other computer related settings.
